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Privacy Policy

Recent Comments

    We offer 24/7 Emergency Service to all of our customers. You can always count on FE Maintenance to get to you fast and get the job done right the first time. We use state-of-the-art diagnostic equipment to find the source of your heating and air conditioning problems and fix them fast.


    We offer 24/7 Emergency Service to all of our customers. You can always count on FE Maintenance to get to you fast and get the job done right the first time. We use state-of-the-art diagnostic equipment to find the source of your Boiler problems and fix them fast.





    1. Privacy matters to FE Maintenance

    Your right to privacy is of immense importance to FE Maintenance. We recognize that when you provide us with personal information, you are placing confidence in our ability to handle and respecting your privacy in a responsible manner and according to the Data Protection Act (1998).


    FE Maintenance believes that this information should be used solely to improve the services provided for the users. We have put this privacy policy together to explain our online information collection practices and to state that we safeguard and secure our services and protect and process users’ personal information fairly and lawfully.


    1. What Information We Collect

    When you visit, register, make a booking or request for Services at FE Maintenance’s website, we may collect user’s contact information which may include name, mailing address, e-mail address and phone number. This is the information you provide to us for the purpose of performing services or obtaining more information or clarification from us. FE Maintenance does not store credit/debit card information on its servers.


    1. Context of Collection 

    FE Maintenance may also collect information when a user registers for an account with the Site, places an order, subscribe to our newsletters or mail lists, fill out order forms or provide us with feedback on our services or products. On visiting or accessing the Site, FE Maintenance may also collect non-personal information such as user’s internet protocol address, sections or pages visited on the site, date and time of the user’s visit or the web page the user came from when visiting FE Maintenance’s site. Non-personal information is used solely to improve the site and our services as well as to get statistical insight of how many people visit different sections of the site. Such information does not identify you personally in any way.


    1. Use of Information

    We use email address to answer booking inquiries and emails about Services provided by FE Maintenance. We will not sell, lease, disclose, share or provide any of the user’s personally identifiable information to any third party or company for marketing, research, statistics or related purposes without affording the user an opportunity to opt-out or give consent to such uses.


    1. User Privacy Protection

    FE Maintenance will take suitable steps to protect personal data stored or transmitted in our site. We will take reasonable efforts to protect personal data against unauthorized access or use and to maintain data security and ensuring fair and lawful use of information collected by the Company. When you provide sensitive information including credit card information, we will take all reasonable steps to protect it, including electronically encrypting credit card details so as to prevent authorized access and or use by any third party.


    At times, FE Maintenance may disclose the user’s name and address to third parties when required for performance of the specific services and products requested by the user. If FE Maintenance books the client’s service with its affiliates, agents or contractors, you agree that FE Maintenance will provide his/her information to such other parties as necessary to secure and provide the services requested by the user.


    1. We use Cookies

    When you visit or use our site, we place a tiny text file in you device. These texts are called cookies and they allow the website to recognize the user device, store information about user preferences and improve site functionality. We use cookies to help us understand and remember your preferences,  order details, process registration, bookings or inquiries, track ads as well as in aggregate for statistical purposes. Cookies also help improve the site’s loading speed. As regards statistics, cookies help to compile aggregate data about site traffic, interactions and to improve the site in the future.

    If you do not want cookies downloaded onto your device, you can disable and control them in your browser settings. Please be advised that disabling cookies may affect site functionality.


    1. External links

    Occasionally, at our discretion, we may include links to external websites or third party products or services on our site. We do not monitor, endorse or review the content of other party’s websites, services or products. You acknowledge that we do not recommend, warrant or assure the availability, accuracy, safety, security, reliability of such external sites, their services or products which are linked to from this Site.

    You accept that we are not responsible for the privacy policies or practices, content, advertising, materials, products, goods or services offered at such sites. FE Maintenance will not be liable for any loss, harm or damage howsoever caused or alleged to have been caused to you in connection with or resulting from your use of or reliance on any content or disclosure of personal information to such external sites.


    1. Control your Privacy

    If you are concerned about your privacy, please note that it is possible opt-out of some of our marketing prices and /or to disable cookies in your browser settings. You can block cookies from specific sites or clear cookies after you have finished browsing. Blocking all cookies for all sites is not however advisable as it may affect sites’ functionality and user experience. The recommended option is to block cookies from specific sites.

    1. Third Party Disclosure

    We may occasionally disclose personal information in fair and accountable manner when necessary or required to do so for lawful reasons which may include prevention and detection of crime, assessment or collection of tax or duties, obtaining legal advice or in connection with legal proceedings and /or in establishing, exercising  or defending any rights.

    1. Third Party Advertising

    We may use third party advertising to serve ads when you visit our website. These third parties may use non-personal information about your visit to the Site and other websites for the purpose of providing advertisements about products and services that may be of interest to you.